General Deluxe FAQs
How does Deluxe Massage work?
You can book a massage therapist in three different ways! Via our Live Messaging service, via WhatsApp or via email. The first two options work the best and are the best option if you wish to book a massage therapist, a.s.a.p. Our bookers will assist you, answering your questions and providing you with some therapist options based on the type of massage you wish to get, the convenient time of the session One of our targets is to get you, someone, in about one hour. We reserve our right to ask for a deposit if there is no booking history with our company, otherwise, the payment can be done to the therapist, on arrival.
What types of massage treatments are offered by Deluxe Massage
Deluxe Massage offers a wide variety of massage treatments to cater to different needs and preferences. Our range of massage techniques includes Swedish massage, deep tissue massage, prenatal massage, sports massage, hot stone massage, reflexology, aromatherapy massage, and couples massage. We also have exclusive massage packages and treatments that are designed to provide a unique and indulgent experience for our clients. Our trained and licensed massage therapists are committed to providing the highest quality service to ensure our clients leave feeling relaxed and rejuvenated.
Can I book a massage treatment directly with a therapist?
At our facility, we do not offer the option to book a massage directly with a therapist. All massage bookings must be made by phone, by booking form or via WhatsApp. This ensures that our clients receive the highest level of customer service and that their needs are fully addressed. Our customer representative staff is trained to help match you with the best therapist to suit your needs and preferences, as well as provide guidance on the different types of massage treatments we offer. We believe that this process helps to ensure the best possible experience for our clients and promotes a professional and welcoming environment at our facility.
How much clothing should I remove?
The amount of clothing that you should remove during a massage session is ultimately up to your personal comfort level. Most clients choose to undress completely or leave on their underwear, but it’s important to note that you will be fully covered by a sheet or blanket throughout the entire massage. You should always feel free to communicate with your therapist about your comfort level and they will make sure to adjust the massage accordingly. Additionally, you can request to keep certain clothing items on, such as undergarments or a bra, if it makes you more comfortable. At Deluxe Massage, our therapists are trained to respect your privacy and ensure that you feel safe and comfortable at all times.
What is Deluxe Massage Cancellation policy?
At Deluxe Massage, we understand that sometimes unforeseen circumstances can arise, which may require you to cancel or reschedule your massage appointment. We have a cancellation policy in place to ensure that we can accommodate as many clients as possible and to minimize any disruption to our therapists’ schedules.
Our cancellation policy requires that any appointment changes or cancellations be made at least 24 hours in advance. If you need to cancel or reschedule your appointment within 24 hours of your scheduled session, a fee may be charged. This fee helps to compensate our therapists for their time and ensures that we can continue to provide high-quality service to all of our clients.
If you need to cancel or reschedule your appointment, please contact our reception desk as soon as possible to make the necessary arrangements. We appreciate your understanding and cooperation in adhering to our cancellation policy.
How to book a therapist?
WhatsApp: You can easily book a therapist by sending us a message on WhatsApp. Simply save our number (+44 7418 348953) to your contacts and send us a message with your name, preferred date and time, and any specific massage requests you may have.
Our reception team will respond promptly to confirm your booking and provide any additional information you may need. Phone number: You can also book a therapist by calling our reception desk directly at +44 7418 348953.
Our friendly reception team is available to take your call and help you schedule your massage appointment. Booking form: Another option is to book a therapist through our online booking form.
Simply visit our website and select the “Book Now” button. You will be directed to a page where you can choose your preferred massage treatment, date, and time. After filling out your information, our reception team will confirm your booking via email or phone.
No matter which method you choose, we are committed to providing a seamless and stress-free booking experience. Our therapists are highly trained and dedicated to ensuring your massage session is tailored to your specific needs and preferences. Book with us today and discover the ultimate in relaxation and rejuvenation.
I need to tip my therapist?
Tipping your massage therapist is not required, but it is a common practice in the UK to show appreciation for excellent service. If you feel that your therapist provided you with exceptional service and you would like to express your gratitude, you can choose to leave a tip.
At Deluxe Massage, our therapists are highly trained and dedicated to providing the best possible massage experience for our clients. While tipping is not expected, it is always appreciated and can be left in cash or added to your credit card payment at the front desk.
Can I request a specific therapist?
Yes, at Deluxe Massage, you can request a specific therapist if you have a preferred therapist you would like to work with. We understand that everyone has unique preferences and needs when it comes to massage therapy, and we want to ensure that you have the best possible experience.
If you have a specific therapist in mind, simply let us know when you book your appointment, and we will do our best to accommodate your request based on the therapist’s availability. However, please note that we cannot guarantee that a particular therapist will be available for your session, as our therapists’ schedules can vary.
What London areas do you cover?
At Deluxe Massage, we offer our services across all London areas. Our team of highly skilled and experienced massage therapists is available to provide our services to clients across the city, including central London and the surrounding areas.
Whether you’re based in West London, South London, North London, or East London, we can come to your location and provide you with the highest quality massage experience. Our therapists are available to travel to your home, office, or hotel, making it easy and convenient for you to enjoy a relaxing massage treatment in the comfort of your own surroundings.
At Deluxe Massage, we are committed to providing the highest level of service to our clients, regardless of where they are located in London. We strive to make our services as accessible and convenient as possible, so that you can enjoy the many benefits of massage therapy without having to leave your home or office.
How much cost a massage session?
At Deluxe Massage, we offer a range of massage treatments at competitive prices to suit a variety of budgets. Our prices vary depending on the type and duration of the massage treatment you choose.
Our prices start at £70 for a 60-minute Swedish massage, which is our most popular massage treatment. We also offer other massage treatments such as Deep Tissue, Aromatherapy, Thai, and Four-Hands Massage, which have different prices based on the duration of the massage.
We offer various massage session durations, including 60-minute, 90-minute, and 120-minute sessions, to ensure that you can find the right massage length to fit your needs.
We believe that everyone should have access to the benefits of massage therapy, and our prices reflect our commitment to providing affordable and high-quality massage services to our clients.
For more information on our massage treatments and massage prices, please visit our website or contact us via phone or WhatsApp to speak with our friendly reception staff.
How do you select your therapists?
Our selection criteria are very strict in order to ensure our therapists are of the highest professional and ethical standards. Armed with multi disciplined professional qualifications and years of experience, we hand picks each and every one of our therapists.
What are your operating hours?
Our mobile service operates 7 days a week and we try cover 24h.
Can you service group bookings?
Of course we do! Massage group bookings are our speciality and we have designed a number of value massage packages especially for a larger number of guests. After the actual restriction will be over we will have an “Corporate Massage” page to find out more about your options and how you can organise a great day of pampering that everyone will remember.
Can I book more than one massage therapist?
Surely! Deluxe Massage will provide you with as many therapists as you need based on our availability. We encourage you to get in contact with us in advance to avoid disappointments
How I need to prepare for a home massage?
Preparing for a home massage is important to ensure that you get the most out of your massage experience. Here are some tips on how to prepare for a home massage:
1. Choose a quiet and comfortable space
2. Set the mood: Create a relaxing atmosphere by dimming the lights, playing soft music, and using aromatherapy candles or oils to create a soothing scent.
3. Dress comfortably
4. Communicate with your therapist
5. Turn off your phone
Should I talk to my therapist during my treatment?
The duration of a massage can vary depending on the individual’s needs and preferences. At Deluxe Massage, we offer massage sessions ranging from 60 minutes to 120 minutes.
For a general relaxation massage, a 60-minute session is typically sufficient to help you relax and relieve tension in your muscles. However, if you have specific areas of tension or pain, or if you prefer a deeper massage, you may want to consider a longer session, such as a 90-minute or 120-minute massage.
It is possible to choose what part of my body should be massaged?
It is not mandatory to take a shower before a massage, but it is recommended to arrive clean and fresh to fully enjoy the massage experience. A shower can help you relax and prepare your body for the massage, as well as remove any oils, sweat, or dirt that may interfere with the massage.
I am pregnant. Can I get a massage?
Yes, it is generally safe to get a massage during pregnancy, but it is important to consult with your doctor or midwife before booking a massage. Prenatal massage can be a great way to relieve the physical and emotional stress of pregnancy and promote relaxation and well-being.
At Deluxe Massage, we offer prenatal massage that is specifically designed to meet the unique needs of pregnant women. Our therapists are trained in prenatal massage techniques that are safe and effective for both the mother and the baby.
However, it is important to note that certain medical conditions or complications may make massage inadvisable during pregnancy. It is important to discuss any concerns or questions with your healthcare provider before booking a prenatal massage.
Additionally, we recommend waiting until after the first trimester to receive a prenatal massage, as this is the most vulnerable time in the development of the fetus. Our therapists will also take extra care to ensure your comfort and safety during the massage, such as using special positioning and supportive pillows to avoid putting pressure on the abdomen.
At Deluxe Massage, we are committed to providing a safe and relaxing massage experience for all of our clients, including pregnant women. If you have any questions or concerns about prenatal massage, please feel free to contact us for more information.
Can I book a couples massage?
Yes, at Deluxe Massage, we offer couples massage, which is a great way to share a relaxing and rejuvenating experience with a partner, friend, or loved one. Couples massage is a form of massage therapy in which two people receive massages at the same time in the same room, with two therapists working on each person.
Is massage therapy safe for me?
Massage therapy is generally safe for most people. However, there are certain medical conditions and circumstances that may make massage therapy inadvisable or require special precautions.
Before getting a massage, it is important to inform your massage therapist of any health conditions or concerns you may have, such as high blood pressure, diabetes, recent surgery, or any injuries or areas of pain. This will help your therapist to customize the massage to your individual needs and avoid any potential risks or complications.
Additionally, if you are pregnant or have a medical condition that requires ongoing medical treatment, it is important to consult with your doctor or healthcare provider before getting a massage.
At Deluxe Massage, our therapists are trained to screen for contraindications and adapt their techniques to accommodate individual needs and preferences. We also maintain a safe and clean environment to ensure the health and safety of our clients.
What are the side effects of massage?
While massage therapy is generally safe and beneficial for most people, there are some potential side effects to be aware of. These side effects are usually mild and temporary, and may include:
Soreness or discomfort: After a deep tissue or sports massage, you may experience soreness or discomfort in the muscles that were worked on. This is a normal response and should subside within a day or two.
Bruising: Some people may experience bruising or discoloration of the skin after a massage, particularly if they have thin or sensitive skin. This is usually a minor side effect and will fade within a few days.
Fatigue: Massage therapy can be deeply relaxing, and some people may feel fatigued or drowsy after a session. This is a normal response and should pass within a few hours.
Headache: In rare cases, massage therapy may trigger a headache, particularly if the massage was performed on the neck or head. If you experience a headache after a massage, drink plenty of water and rest, and the headache should pass within a few hours.
Allergic reactions: Some people may be allergic to the oils, lotions, or other products used during a massage. If you experience any itching, redness, or other signs of an allergic reaction, inform your therapist immediately.
If you experience any persistent or severe side effects after a massage, contact your therapist or healthcare provider for advice. At Deluxe Massage, our therapists are trained to monitor for any adverse reactions and will take steps to minimize the risk of side effects.
You offer sexual services?
No, we do not offer any kind of sexual services. Deluxe Massage is a professional massage therapy service provider and our therapists are trained to provide legitimate therapeutic massage services only. We maintain a strict code of conduct and ethical standards, and any inappropriate behavior by clients will not be tolerated. If a client engages in any inappropriate behavior, the session will be immediately terminated, and the client will be asked to leave.